Who we are
Our website address is: http://www.dulcegrace.com.
What personal data we collect and why we collect it
When you place an order with us, we will need your name / email address to communicate with you and your name / shipping address to receive your physical products. If you are purchasing a personalized product from us then we will obviously need those details (eg party details) to put on your printed items.
We use Paypal to process payments so we would also receive the email address you use to log in to Paypal. We do not receive payment processing details such as credit card details.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you send us a message via our contact form, we will receive your email address (and the message details).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you place an order then the order details (except for credit card details) will be shared with Woo-Commerce, who process the transactions for us. Your shipping address and the files for printing will be shared with our partner professional printing service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your name, address, order number and order value will be kept by us for at least 7 years. This is in accordance with UK tax guidelines.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
When you place an order with us, we will need your name / email address to communicate with you and your name / shipping address to receive your physical products.
How we protect your data
All devices containing your data are password protected. We do not keep physical records of your data.
What data breach procedures we have in place
In the very unlikely event of a suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.